Need help?
Whether you have a question about your order, shipping, returns, or your Sorelia weighted blanket, you'll find the answers below.
Can't find what you're looking for? Contact our support team via email at support@soreliasleep.com and we'll be happy to help.
Support hours: Monday–Friday, 8:00 AM–5:00 PM
Average response time: Within 24 hours
Orders & delivery
Can't find what you're looking for? Email us at support@soreliasleep.com
Average response time: Within 24 hours
When will my order arrive?
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How can I track my order?
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Do you offer international shipping?
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What if my order is delayed?
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Returns & exchanges
Can't find what you're looking for? Email us at support@soreliasleep.com
Average response time: Within 24 hours
Can I return my weighted blanket?
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What if the weighted blanket doesn't suit me?
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What if I want to exchange my blanket for a different size or color?
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How long does it take to receive my refund?
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Contact & support
Can't find what you're looking for? Email us at support@soreliasleep.com
Average response time: Within 24 hours
How heavy should my weighted blanket be?
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When can I expect a response?
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What should I do if my blanket arrives damaged?
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What information should I include when contacting support?
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