Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
How heavy should my weighted blanket be?
As a general rule, your weighted blanket should be approximately 10–12% of your body weight. This ensures optimal comfort and even pressure distribution without feeling too heavy or too light. Use the guideline below to choose the right weight:
Body Weight & Recommended Blanket Weight:
Up to 50 kg: 4–5 kg
50–70 kg: 5–7 kg
70–90 kg: 7–9 kg
90 kg and above: 9 kg+
How do I know if the blanket is suitable for my sleeping position?
Sorelia weighted blankets are suitable for side, back, and combination sleepers. The blanket gently conforms to your body and distributes weight evenly throughout the night.
Can I use the weighted blanket all year round?
Yes. Our weighted blankets are designed with breathable materials to provide comfort throughout the year. They help create a cozy sleeping environment without trapping excessive heat.
Can I use the weighted blanket without a cover?
Yes. Our weighted blankets are designed with breathable materials to provide comfort throughout the year. They help create a cozy sleeping environment without trapping excessive heat.
What if the weighted blanket doesn’t suit me?
We want you to love your Sorelia blanket. If it isn't the right fit, you can return it within our 100-night trial period according to our return policy.
Can I return the weighted blanket?
Yes. We offer a 100-night trial, allowing you to try your blanket in the comfort of your own home. If you're not completely satisfied, you may return it according to our return policy.
What if I want to exchange my blanket for a different size or color?
If you've changed your mind about the size or color, please contact our support team. We'll be happy to review the available options and help arrange an exchange in accordance with our exchange policy.
What should I do if my blanket is damaged upon delivery?
If your blanket arrives damaged or defective, please contact our support team within 48 hours of delivery. Include photos of the issue and we'll work to resolve it as quickly as possible.
When will my order arrive?
Orders are typically processed within 1–2 business days and delivered within 3–7 business days across most European destinations. Once shipped, you'll receive a tracking link by email to monitor your delivery.
Do you offer international shipping?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Do you offer a warranty on the weighted blankets?
Yes. Every Sorelia weighted blanket is backed by our warranty against manufacturing defects, giving you additional peace of mind with your purchase.
What materials are used in the weighted blankets?
Our weighted blankets are made with carefully selected, skin-friendly materials and premium glass beads that provide even weight distribution for a comfortable sleep experience.
How can I best maintain my weighted blanket?
To keep your blanket in optimal condition, follow the care instructions on the label. Most of our blankets can be washed at 60°C. Place the blanket in a laundry bag to prevent damage and allow it to air dry to maintain the integrity of the filling.
How can I contact customer service?
Our support team is here to help. Simply visit our Contact page or send us an email and we'll get back to you as soon as possible.